Privacy policy
Privacy Policy – TOYVANA
At TOYVANA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
1. Information We Collect
When you visit our website or place an order, we may collect:
Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely via Shopify Payments, Stripe, PayPal, or other trusted third-party providers)
We only collect information necessary to process your orders and improve your shopping experience.
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate about your purchase
Provide customer support
Improve our website and services
Prevent fraud and ensure secure transactions
3. Payment Security
All payments are processed securely through Shopify Payments, Stripe, PayPal, or other trusted providers. We do not store or have access to your full payment card details.
4. Sharing of Information
We do not sell or trade your personal information. We may share necessary data with trusted third parties for:
Payment processing
Order fulfillment and shipping
Legal compliance when required
5. Data Security
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, or unauthorized access.
6. Cookies
Our website may use cookies to improve user experience, analyze traffic, and personalize content.
7. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion of your data
Opt out of marketing communications
8. Third-Party Services
We use third-party services such as Shopify, Stripe, and PayPal. Each provider has its own privacy policies governing how your data is handled.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, contact us:
📧 Email: toyvana.contact@gmail.com
📱 Phone / WhatsApp:
+44 7432 149735
+251 708 560080